At MedVision, we separate the billing and collections functions. Our billers only bill, and our collectors only collect. Working side-by-side under one roof, this provides excellent communication and claims continuity resulting in superior results. While many companies turn over difficult claims to collection agencies, we exhaustively work the accounts from inception to disposition of the claim. This saves our clients’ money from having to submit claims to collection agencies. Simply, a $400 balance is as important to us as a $40,000 balance.

Our process begins with payment posting.

1. Deposits received

2. Dedicated poster reviews EOB for denials / trends

3. If denials occur, an appeal begins immediately

4. Payments posted and balanced to client deposit amount – to the penny.

Collections Process

1. Quality assurance begins with receipt of superbills.

2. Fee schedules are loaded to ensure that proper adjustments are made.

3. This allows our in-house collectors to appeal erroneous reimbursement.

We aggressively utilize appeals, which materially increase cash flow.

1. As a result, 87-89% of our claims are paid within 60 days.

2. 96-98% of our claims are paid within 120 days.